Quality Assurance

Our commitment is to ensure that our service is run in the best interest of our clients.

We monitor quality performance by:

Robust recruitment process to ascertain the suitability and reliability of potential care staff.

Establishment of a good care working relationship through regularly visiting our clients.

Participating in care review with Social Services staff.

One to One supervision and regular monitoring of delivery of care.

Evaluation of the service delivery through six-monthly questionnaire feedback from our service users and their representatives.

Regular staff meetings.