My grandmothers carer has become like a family member to us. While we are all at work, Cherish has been able to arrange a dedicated care service in which my grandmother is accompanied to the hospital or doctors surgery. My grandmother does not speak English and having a carer who speaks the same language as her has brought a lot of happiness to me and my family. Her independence has been improved as my Grandmother can rely on her carer to help her communicate her exact needs to others.